The Business Concept- Q3 2024 | 10 Jun24605 Best Independent Expert Claims Administrators – Arkansas “Fast, Friendly, Right the First Time.” As an independent adjusting company/third party administrator, Action Claim Service is able to offer a completely tailored claims handling service. President Michael Mann tells us, “We consider ourselves to be a boutique business. We do not try to fit our clients into our box. We develop each program for the carriers starting with a blank piece of paper, listening and responding to their very specific needs.” Understanding that each client is completely different, Action Claim Service’s programs are designed in a unique way to ensure that everyone can experience the service they require. Steering clear of the cookie cutter approach takes a lot of experience and skill, yet Action Claim Service is a leading force in this area. The team’s philosophy is to get to know not only its client business but their claims philosophy to develop a bespoke program that reaps the desired results. Wholeheartedly immersing himself in the business, Michael shares, “I enjoy helping our clients deliver on the promise that is an insurance policy.” Michael, and his team, prioritise listening and responding to the ever-changing needs of clients across USA’s southeast region. He continues, “Our complete staff from the executive members to the professional adjusters and including the administrative support team are all in on our mission of providing the most professional and efficient claims handling service available.” The essence behind each of Action Claim Service’s contributions to clients comes from a place of understanding, compassion, and experience, further solidifying its presence against its competitors. Furthermore, with its claims management system in place, the business provides its clients with a read only, secure access solution which is available via the web 24/7. Each program has the potential to look completely different, with Action Claim Service’s ability to craft and customize to the wishes of each client. Always creating programs to be proactive, rather than reactive, Action Claim Service improves its clients’ profitability for self-insureds through the specialized disposition of claims. Reducing handling costs as well as settlement and indemnification expenses, Action Claim Service’s deeply experienced, cost effective solutions results in strong partnerships and a solid recipe for success – for both parties. Awarded with Best Independent Expert Claims Administrators – Arkansas in our Independent Business Awards 2024, Action Claim Service’s boutique approach is paying off. Always addressing the specific pain points of its clients, the company’s reputation continues to bloom. As a fine example of the testimonials garnered by Action Claim Service, S. Lerew said, “I have met many of the customers whose claims were handled by Action Claim Service over the last 11 years. This can rarely be said, but I have never heard a complaint about this company. They live up to their motto - “Fast, Friendly, and Right the First Time.” I am blown away at how much they selflessly do for others. Finally, I want to express that not all independent adjusting firms can make the insurance companies they represent happy while they simultaneously give the claimants the best experience possible, but Action Claims has a gift of doing just that! I highly recommend them!” This unwavering team of insurance claims professionals, third party administrators, and experts in property, insurance, and liability claims work tirelessly to achieve the best results for their clients in the USA. For the future, Michael hints at what is to come for Action Claim Service. He says, “We have opportunities in the very near future to expand our service footprint as well as to broaden our scope of services.” We’re sure to see the business continue to aid the industry quickly, effectively, and most importantly, expertly. Contact: Michael Mann Company: Action Claim Service Web Address: https://actionclaimservice.com/ Named in our Independent Business Awards 2024 for its stellar services and dedication to client satisfaction, Action Claim Service is a remarkable company expertly serving insurance carriers and self-insured entities throughout USA’s southeast. We profile the business below as we applaud its success in its industry.
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