Best eFulfilment & Warehousing Firm 2024 – South East USA Since 2009, Distribution Direct has built an unparalleled reputation in the fulfillment industry. With over one million shipped orders and an impressive above-average record of near-perfect order accuracy, it stands out as a leader in supply chain management, consistently delivering satisfaction to clients. Its substantial contributions to the global e-commerce industry continue to grow, and it’s gearing up to share its success with even more partners. Distribution Direct is your premier one-stop solution for all e-fulfillment needs in the US. The dedicated team of experts offers a comprehensive suite of services, including storage, delivery, supply chain management, customer service, and back-office financial assistance. From the very first interaction, the company aligns itself with your goals, ensuring a collaborative partnership that fosters mutual growth. US-based and international clients benefit from its vast network of vendors, adaptable solutions, and unwavering commitment to excellence. What sets Distribution Direct apart is its deep passion for both its operations and its clients’ products. Whether you’re dealing with high-end items requiring customizations, special packaging, or unique logistical needs, Distribution Direct has the expertise and flexibility to meet your requirements. “We are just as passionate about our customers’ products as they are.” - Quancy Teal, Managing Partner Distribution Direct’s state-of-the-art warehouse management system efficiently handles direct-to-consumer and direct-to-business packing and shipping, including returns and reverse logistics. Every service is tailored to your unique needs and brand strategy. Each order is processed with precision and urgency, ensuring on-time delivery and unmatched accuracy. The company is a pioneer in logistics technology while maintaining the human touch, which has distinguished it as an industry leader for over 15 years. The company’s warehouse operations combine top-tier security with 24/7 client access. Your goods are secured to the highest standards with constantly monitored and alarmed premises. A secure web application lets clients track real-time inventory and delivery statuses at any time. The expansive 150,000-square-foot warehouse is strategically located to efficiently serve North America and the burgeoning Southeast market, with room for expansion as needed. With over 80% of the US population living east of the Mississippi River, it is strategically located to deliver your goods on time, saving you shipping costs. Distribution Direct delivers scalable and reliable US warehouse solutions for discerning customers. Beyond logistics and storage, Distribution Direct offers specialized services tailored to enhance your business. The company’s extensive network of e-commerce and marketing professionals, manufacturers, and suppliers ensures comprehensive support for all your needs. Distribution Direct is committed to not just meeting your requirements but helping your business thrive. “The entire company is focused on what is best for our clients in everything we do. We have proven that our clients’ success is our success. With this passion for each client’s growth, our internal culture is all about exceeding expectations and feeling great about doing it. We empower our employees with the necessary tools and freedom to achieve this success.” In addition to its core services, Distribution Direct excels as an outsourced customer service provider. The team offers email support, sales rep assistance, trouble ticket reporting, and more, acting as the face and voice of your business when needed. This is particularly beneficial for businesses lacking the scale or resources to maintain their own customer service teams. What truly sets Distribution Direct apart is its exceptional team. Managing Partner Brady Buckley emphasizes the company’s pride in having some of the hardest-working people in the industry, all of whom possess years of knowledge and experience. The company’s culture of recognizing and nurturing leadership qualities in its staff has created a workforce driven to innovate and exceed company goals. Brady calls it their “greatest strength.” “Without skilled leaders, we cannot deliver on our vision and mission. Our leadership team’s understanding of our clients’ vision creates a great partnership. We’ve been very fortunate to foster emerging leaders in our company who truly keep the operations running smoothly.” The company is dedicated to building a team-oriented environment that values employees, celebrates their achievements, and offers ample benefits, including a focus on work-life balance. This approach results in a low employee turnover, a testament to the positive company culture. “Distribution Direct loves to celebrate both our clients and our employees successes and any excuse we can have to recognize and celebrate we take and run with it” - Navia Teal, Human Resources
RkJQdWJsaXNoZXIy NTY1MjM3