The Business Concept - Independent Business Awards 2024 | 8 Best Independent Funeral Director 2024 – South Shields Funerals in South Tyneside don’t strike a greater balance of personal and affordable than with Richard Dalton Funerals. However, this doesn’t exclude the premium service that a loved one deserves. Offering a range of transport and venue options, Richard works this into both cremation services to suit any client’s needs, paying respect to clients’ and the deceased’s wishes from beginning to end. Traditional funerals are among Richard’s specialities. For a respectfully elegant and timeless tribute to the deceased, he even offers a horse-drawn hearse. Motorcycles and limousines are also available, as Richard is keen to meet client’s expectations whatever they may be. Partnering with masons, he is also able to deliver bespoke headstones and offers 24hour support for truly exceptional value. Richard aims to provide transparent, compassionate service above all else, but he’s conscious clients’ budgets, and empathises with the worry that a funeral will be too expensive. This is exactly why he provides affordable rates and partners with Golden Charter, one of the country’s largest providers, to arrange payment plans which cover the costs ahead of time. These plans are flexible, and Richard works with clients to find the right option for them on an individual basis. “I set myself apart by being me. I treat all clients and deceased as if they were related to me – no one gets any more or any less than the other.” Richard doesn’t expect anyone to take his word for the quality of his work, and he’s pleased to share the overwhelming praise that clients have given it throughout his years in the industry. “First of all, I would like to thank Richard for being so patient. Never having had to deal with a funeral, he was so caring and always so helpful when my stepfather passed away; he made the family so proud.” “Richard did my dad’s funeral and from start to finish, he was friendly, professional, and went above and beyond for my dad, and admittedly for me.” “Richard took care of my husband Bobby’s funeral; he organised it with care dignity. Thank you so much for making his final journey everything he wanted.” Richard encourages clients to attend cremations in person, having seen the industry evolve to include internet-based funeral arrangements. He is keen to ensure that the public knows they still happen in-person and that they don’t have to rely on streaming services. In line with his personal services, A first-class funeral should be a personal yet accessible experience, and that’s why Richard Dalton carved out his space in the industry. He runs the business with a focus on providing an equal level of care and dedication to all his clients, deceased and living. Everyone who uses his services is treated as though they were related to him, and this shines through across the entire offering. May24038 each one as special as the last, Richard prides himself on delivering offline, in-person celebrations of the deceased’s life. Richard Dalton Funerals, while currently small, is on track to make its way to new premises. A second location is on the horizon, bringing the same standard of compassionate, affordable funeral services to a new client base. The business has met all its goals over the years, balancing these with high levels of client care and satisfaction, and Richard is proud to consider expansion. For South Shields burials, funeral services, and cremations, Richard Dalton Funerals stands out from other independent funeral directors. Amidst a tough industry which thrives on empathy, it benefits from a winning formula of client support and business sense. The future is bright for Richard and the business, and he is honoured to continue being trusted to lay the deceased to rest with respect, tenderness, and the personal touch. Contact: Richard Dalton Company: Richard Dalton Funerals Ltd Web Address: www.richarddaltonfunerals.uk
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