accolades coming from Isuzu Motors South Africa, too, including Top Dealer and After-Sales Service Excellence Awards in SubSaharan Africa, as well as a completely surprise accolade, being nominated by the Zambian Business Community to win the Service Excellence Award in the Zambian Automobile Industry awarded by the Chartered Institute of Customer Management, which Lilia describes as “deeply humbling.” “We are also being considered for The Business Concept Automotive Awards 2022 for Southern Africa, which further recognises our team’s efforts in their dedication to enhancing customer satisfaction and building strong customer relationships. “Our ethos continues to be ‘Creating Customers for Life’ as we journey along, and we are committed to being with you, for the long run!” Action Auto customers whole-heartedly agree that the company is second-to-none for its service and after-sales care. J Chona, a business leader at prestigious firm, Samsung Electronics SA, states: “My biggest buying decision for a new car was mainly about how the Action Auto Sales Team treats me as a customer and the excellent after sales support I had previously received and continue to receive. I can confidently say that my next car is definitely an Isuzu or Chevrolet.” National Fleet Manager at Zambian Breweries, P Panwalker was equally delighted with his experience from Action Auto, and says: “Having dealt with many dealers across Africa, it is amazing to experience such quick and efficient service here in Zambia. Action Auto’s pre and post sales service is nothing short of the best!” Company: Action Auto Zambia Web Address: www.actionautozambia.com
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